Privacy Policy for HoloDex

Effective Date: 7/15/2025

At HoloDex, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app and services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, IP address.
  • Account Information: Username, encrypted password.
  • Transaction Information: Payment details (processed via secure third-party services).
  • Device & Usage Data: Browser type, operating system, device identifiers, app interactions.
  • Cookies & Tracking Information: See section 4.

2. How We Collect Information

We collect information through:

  • Account registration
  • In-app usage and interactions
  • Cookies and tracking technologies
  • Analytics platforms (e.g., Google Analytics)
  • Third-party services such as payment providers (e.g., Stripe)

3. Why We Collect Your Information

We use your data to:

  • Create and manage user accounts
  • Authenticate and authorize logins
  • Process payments and subscriptions
  • Analyze app usage and improve performance
  • Personalize the user experience
  • Send updates and marketing communications (opt-out available)
  • Comply with legal and regulatory requirements

4. Cookies and Tracking Technologies

HoloDex uses cookies and similar technologies for:

  • Essential Cookies – to enable core features (login, security)
  • Performance Cookies – to monitor and improve the app's performance
  • Functional Cookies – to remember user preferences
  • Marketing Cookies – for optional analytics or advertising campaigns

You can manage or disable cookies via your settings.

5. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Analytics Providers (e.g., Google Analytics)
  • Payment Processors (e.g., Stripe)
  • Authentication & Infrastructure Services

These third parties are contractually bound to process your data securely and in compliance with data protection laws.

6. Data Retention

We retain data only for as long as necessary for the purposes above or as required by law. After that, data is securely deleted or anonymized.

7. Your Rights

If you are a resident of the EU, UK, California, or other regulated regions, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent for data use (where applicable)

To exercise your rights, email us at contact@mavelli.io.

8. Data Deletion

You may delete your account and associated data at any time through the app or by request. Once deleted, data is irreversibly removed unless legal obligations require retention.

9. International Data Transfers

HoloDex operates globally. Your data may be transferred to and processed in countries outside of your jurisdiction, including the United Arab Emirates. We take appropriate safeguards to ensure your data remains protected, in compliance with GDPR, CCPA, and other applicable laws.

10. Children's Privacy

HoloDex is not intended for users under the age of 13. We do not knowingly collect data from children. If we learn that data has been collected from a child, it will be promptly deleted.

11. Changes to This Privacy Policy

We may update this policy periodically. We'll notify you of significant changes via email or in-app alerts. The latest version will always be available on our website.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, contact us at:

Email: contact@mavelli.io

Company Address:

IFZA Business Park, Building A1
Dubai Digital Park
Dubai Silicon Oasis
Dubai, United Arab Emirates